An Interview with LeAnn Crisostomo, Co-Owner
Please tell us about yourself and your family.
Grew up in Ipan Talofofo, Married to Robbi Crisostomo, 5 daughters, 4 grandsons and 1 granddaughter & this is our first business venture as a family.
Why did you decide to start your own business?
Fulfillment! Freedom! Legacy! I wish I started sooner. I finally faced my fears and made up my mind to push forward no matter what.
What experience do you have in this type of business?
Aside from being a waitress at 17 and almost 3 years with the first location in Hagatna (across Bank of Guam), I did not have much experience in this industry.
How did the Small Business Development Center and other resources help you?
SBDC gave me the list of requirements to start a business. Having SBDC was comforting, because they provided guidance every step of the way. What also helped us through was networking with other entrepreneurs and sharing experiences and support. It’s amazing!
What were some of the factors in deciding to open a second location and how did you decide with Agana Shopping Center?
With the success of the current location we wanted to expand our menu and a good friend recommended the Agana Shopping Center.
What were some of the biggest challenges you experienced in opening a second location?
We upgraded by purchasing a hood which allows us to offer more options to add to our menu. Learning the in-depth requirements and systems was a challenge with those improvements in our new location.
What are your short-term and long-term plans for your business?
Short term is to develop an efficient system to streamline our internal operations so we can always provide quality customer service and care while our long term is to open a third location.
Please list some of your products/services and popular items. Burgers, fries, Hotdogs, Panini, shakes, floats & handcrafted sodas.
What advice would you give to others who want to start a business at this time?
If your heart is taking you in that direction, get over the fear and do it! Don’t be afraid. Lots of amazing support out there. Surround yourself with positive people.
"Don't fear failure so much that you refuse to try new things. The saddest summary of life contains three descriptions: could have, would have and should have"
Business Name: Fizz&Co
Owner(s): LeAnn&Robbi Crisostomo
Type of Business: Restaurant
Location: Rt 4 Hagatna & Agana Shopping Center
Hours of Operation: 11-3 at the Rt4 location & 10-8pm at the Agana Shopping Center
Contact information: 477-3499 Rt4, 922-3499 ASC
Instagram and Facebook: fizzsodashop